At Bowatte.com we value your well-being and strive to provide the highest quality Ayurvedic products. If you are not completely satisfied with your purchase, we are here to assist you.

Returns

• Returns are accepted within 7 days from the date of purchase.
• Items must be unopened, in their original condition, and in the original packaging.

Refunds

• Once we receive and inspect your return, we will notify you of the refund status.
• Approved refunds will be issued to your original payment method, excluding initial shipping costs.
• Refunds are processed within 7 business days, but additional time may be required for your payment provider to reflect the amount.

Exchanges

• If you need a different quantity or variant, contact our support team within 7 days of receiving your order.
• We will provide further instructions on how to proceed with the exchange.

Non-Returnable Items

For health and safety reasons, certain Ayurvedic products cannot be returned or refunded, including:

• Herbal supplements and medicinal powders
• Opened or used Ayurvedic oils, creams, and cosmetics
• Personalized or custom-prepared herbal remedies
• Perishable herbal and organic items

Damaged or Defective Items

• If your item arrives damaged or defective, contact us immediately.
• We will arrange a replacement or a refund, depending on product availability and your preference.

Return Shipping

• Customers are responsible for return shipping costs, except in cases of our error (e.g., wrong item shipped, defective product).
• For returns due to our error, we will provide a prepaid shipping label.

Contact Us

If you have any questions or concerns, our customer support team is here to assist you. We are committed to making your shopping experience hassle-free and ensuring you receive the best Ayurvedic products.